FREQUENTLY ASKED QUESTIONS

  • Our Mission Statement

    At Premier Clean Ltd, our mission is to deliver exceptional cleaning services with honesty, reliability, and care. We aim to create cleaner, healthier, and more comfortable spaces for our clients — whether at home, in rental properties, or in business environments.


    We believe that great cleaning goes beyond appearance; it’s about trust, attention to detail, and consistency. Our qualified team is dedicated to providing outstanding results at fair prices, using safe and effective cleaning methods tailored to each customer’s needs.


    With every clean, we strive to exceed expectations, build lasting relationships, and uphold the highest standards of professionalism.

    Because when it comes to cleanliness — only Premier results will do.

  • What cleaning services do you offer?

    We provide a full range of professional cleaning services, including deep cleaning, end of tenancy cleans, Airbnb/holiday let cleaning, and regular domestic cleans. We tailor each service to suit your property and cleaning needs.

  • What areas do you cover?

    We’re based in West Moors and proudly serve Ferndown, Christchurch, Verwood, Wimborne, Poole & Bournemouth and the surrounding areas. If you’re nearby, feel free to get in touch — we’ll do our best to accommodate you!

  • How much do your cleaning services cost?

    Our prices are fair, transparent, and based on the size and condition of your property. We offer free, no-obligation quotes, so you’ll always know the cost before we begin.

  • Do I need to provide cleaning products or equipment?

    No — we bring all our own professional cleaning products and equipment, including eco-friendly options upon request.

  • Do I need to be home during the clean?

    Not at all. Many of our clients provide access through keys or key safes. Your property and privacy are always treated with the utmost care and respect.

  • Are you insured and qualified?

    Yes! All our cleaners are fully trained, experienced, and insured for your peace of mind. We take pride in maintaining professional standards across every job.

  • How long will my clean take?

    The duration depends on the size of your property and the type of clean. We’ll give you an estimated time when you book, and we always aim to finish efficiently without cutting corners.

  • How do I book a clean?

    You can call, email, or message us directly through our website or social media pages. We’ll arrange a convenient time and provide a quick quote.

  • Can I schedule regular cleaning visits?

    Absolutely! We offer weekly, fortnightly, and monthly cleans, as well as flexible one-off options.

  • What if I’m not satisfied with the clean?

    Your satisfaction is our top priority. If something isn’t right, simply let us know within 24 hours — we’ll return promptly to make it right, free of charge.